Jewelry Box

  • FAQs

    • What kind of photos should I send?

      Almost any photo you will work. Try to select photos that are clear and sharp. If emailing, please send your photos in jpeg format at 300 dpi. If mailing, label you photos with contact information and protect them with sturdy cardboard before sending. If for some reason we can not use your photos, we will contact you. If your photos were taken at a professional photographer, we do need a copyright release.

    • Can I change or update my photos?

      Yes, most of our photo jewelry items can be updated or changed. The update option will show up on the bottom of the page for each individual piece if it is available.

    • How do I obtain proper wrist measurement?

      Simply use a flexible measuring tape or take a piece of loose string/ribbon and place around the wrist area. Align string/ribbon alongside a ruler or measuring tape to get wrist measurement. For children, add 1/2" to wrist measurement to get proper sizing and for adults, add 1" to the actual wrist measurement. Example: If my child's actual wrist measures 5.5", I would add 1/2" to get her bracelet size, which would measure 6.0".

    • How do I pay for my items?

      We accept Paypal or certified money order. If you do not have a paypal account and would like to set one up, visit www.paypal.com

    • How are your items packaged?

      We package your jewelry with lots of TLC! Each piece is tucked inside our signature gift box with care and safety insructions. Personalized gift notes and gift wrapping available upon request. Click Here to View Gift Packaging.

    • How is my order shipped?

      A flat shipping rate of $5.95 per order for standard domestic shipping. Express shipping quoted on an individual basis.

    • When will my order be shipped?

      Opon receipt of order, payment and photos, orders will be shipped in 10-15 days.

    • What if my jewelry needs to be repaired?

      We hope you'll never need a repair. However, just in case you do, we are happy to repair your item, free of charge for up to 60 days after purchase. Please note, as our merchandise changes often, some gemstones may not be available for repair, in which case we will make every attempt to find something similar. We will notify you by email or phone if this is the case.

    • How do I care for my jewelry?

      We want you to enjoy your jewelry as long as possible! Please remember that the lifetime of your jewelry depends on the care with which it's treated. Below you will find care and recommendations for cleaning and storing your jewelry. This list is not all-inclusive, just some pointers for some of the most common improper care used in jewelry care.

      *Put on your jewelry after you have applied your makeup and used your hairspray.
      *Always remove your jewelry before using chemical products.
      *It's best not to hang your jewelry. Place it inside a pouch or jewelry box instead.
      *Do not leave your jewelry lying in the sun. The sun can cause discoloration or fading.
      *Do not pull, tug, or twist your jewelry, especially by the jewels or pearls. Sterling silver wire is delicate and will stretch and break if subjected to too much stress. Silk, satin, leather and even stainless steel will also stretch.
      *Most of the time, all you need to do to keep your jewelry clean and ready to wear is to use a jewelry cloth to gently wipe each piece clean after wearing. To help retard tarnish when not wearing your jewelry, store in an air tight sealed plastic bag.
      *To remove fingerprints, oils or dirt, add a small amount of mild liquid soap to half cup of warm water, soaking for 2-3 minutes. Rinse thoroughly with clean water and use only a jewelry cloth to pat dry your pieces. Make sure they are completely dry before storing them in an air tight, bag.
      *Never use toothpaste or other abrasives to clean metal or stones, and avoid abrasive commercial jewelry cleaners or "dips," especially on pieces with an oxidized finish. Silver polish can remove the color, and harsh polishing cleaners will alter the antique look of your jewelry.
      *Never use dips on gemstones or pearls. To remove excessive tarnish on silver, polish with a jewelry cloth and a non-abrasive metal cleaner.
      *Avoid soaking pearls and soft stones such as amber, lapis lazuli, turquoise, emerald, malachite, or onyx. Extended soaking in any solution may harm the polish on the stone. Wipe them gently with a jewelry cloth until clean.
      *Never wear pearls while bathing, swimming or hot tubbing.
      *Use a clean, soft, dry cloth to wipe your pearls clean after wearing, and store them in a soft pouch or cloth.
      *Wash pearls in a mild soap and rinse well. Allow them to air dry laying on a soft towel.
    If you have any suggestions or want to inquire about a particular piece, please feel free to Contact Us. We are always happy to hear from our clients. Thank you for visiting The Sunflower Designs. All photos and information is copyright protected.

  • Return Policy

    We want our clients to be delighted with their purchase. If you are not satisfied with your purchase, we will make it right for you. Custom designed photo jewelry and name jewelry are designed according to your specifications, therefore these items are non-returnable. All other items may be returned in their original and unused condition within 30 days of the shipment date for a refund or exchange. Items must be in original packaging with all accessories and tags intact. Returns that do not meet this criteria will be sent back to the customer and no refund will be issued. Shipping charges and gift wrap charges are non-refundable unless an item was damaged during shipping. For your protection, it is important that you remember to insure your return shipment to The Sunflower Studio, as we cannot be responsible for refunds on items that we do not receive. If you have an item that has a faulty clasp or other component due to our craftsmanship, we will be more than happy to repair and/or replace the item once we've inspected it. Again, we highly recommend taking your own wrist measurement to get the actual size needed. If your item(s) are too large or small once they arrive, we will be more than happy to re-string your jewels for a nominal fee of $15.00 per strand. This includes return shipping. We ask that when returning your jewelry, you package them safely and include the return address,payment and the new size.

  • Standard Size Chart

    Below is a standard size chart that may be used as a general reference tool if you are not able to get an actual wrist measurement. The majority of infants and children fall within these ranges, but again your child's size may slightly vary. Again, we highly recommend obtaining your own wrist measurement to insure the proper fit.

    O-3 Months 4.0"
    3-6 Months 4.5"
    6-12 Months 5.0"
    2-4 Toddler 5.5"
    5-7 Years 6.0"
    8 and UP 6.5"
    Necklaces (Toddler) 12"
    Necklaces (Child) 14"
    Adult (Standard) 7.0-7.25"
    Adult Medium 7.5"
    Adult Large 8.0"
    Necklaces (Adult) 16"
    Necklaces (Adult) 18"

    Adult supervision is of the upmost importance when jewelry and children are involved. Jewelry purchased for children under the age of three is recommended for use as heirloom quality gifts. It should be worn for special occasions such as Christenings, Baptisms, Photos, etc...and tucked away as treasured keepsakes. Children over the age of three should still be supervised when wearing their precious jewelry. It should be removed when engaging in child's play to prevent damage and breakage. Jewelry should be always be removed before napping/bedtime. Although, we do use the finest quality stringing materials to ensure a top-quality product, accidents can and do occur. We ask that you use caution and be aware that our jewelry does contain small parts that could present themselves as choking hazards. We do include a safety care card with every jewelry purchase, so the recipient is aware of the potential harms associated with children's jewelry.